by bintangkecil on Tuesday, November 3rd, 2009 | Business, News | No Comments

T-Mobile USA Inc., the U.S. wireless- phone unit of Deutsche Telekom AG, reported a service outage last evening on its voice and data network.

The company deployed teams to fix the disruption, Bellevue, Washington-based T-Mobile reported on its Web site.

“We’re making good progress restoring voice and messaging service to affected customers,” T-Mobile said on its Web site. “Approximately 5 percent of T-Mobile customers are experiencing service disruptions.” The outages began yesterday at about 5:30 p.m. New York time.

This is at least the second service disruption in the past two months for the wireless carrier. Customers who owned Sidekick phones lost data stored on their handsets after a server went down last month. Some customers still had lost data as of Oct. 31.

T-Mobile, which competes with Verizon Wireless and AT&T Inc. for mobile sales, reported a 2.3 percent decline in revenue in the second quarter as customers’ average monthly bills fell. The company is attracting subscribers who spend less on voice and is relying increasingly on sales of data plans for growth, the company said in August.

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by wildcherry on Tuesday, March 10th, 2009 | Deals, Hot, Stores | 1 Comment

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by wildcherry on Wednesday, February 18th, 2009 | News, Tech/Gadget | No Comments

T-Mobile USA, the No. 4 U.S. mobile phone service, said on Wednesday it is offering a $50 per month service plan to long-time customers in San Francisco, in the latest sign that U.S. operators may be facing a price war.

Under the promotion the company is also offering customers a $135 credit if they switch from a rival service to T-Mobile USA, a unit of Deutsche Telekom.

The test promotion comes after Sprint Nextel (S.N) unit Boost Mobile launched an all-in mobile plan for $50 a month in January. T-Mobile USA is seen by analysts as the carrier most vulnerable to losing customers to Boost.

A T-Mobile USA representative said the plan would only be available to customers who have used its service for 22 months or more and that as the company has “additional details regarding a national plan it would provide” them.

UBS analyst John Hodulik said in a research note that he expects the plan to be available nationwide in coming weeks.

Hodulik said the plan effectively lowers T-Mobile’s price for unlimited voice, Web surfing and text messaging to $85 a month from $100 for customers who use data services.

“We believe T-Mobile intends to offer the plan nationwide in a few weeks, adding to competitive pressure in the postpaid market,” said Hodulik, referring to the market for postpaid customers who pay monthly bills.

Hodulik said that the plan could help T-Mobile USA convince customers not to leave for rival services but because it only applies to long-time customers it may not put too much pressure on Verizon and AT&T to follow suit.

“It’s not a frontal assault on the pricing umbrella but it is eating away at the edges,” he said.

Boost Mobile’s Chief Marketing Officer Neil Lindsay said in an interview with Reuters earlier in the day that early adoption of Boost’s $50 unlimited service plan had “exceeded expectations” since its late January launch.

Sprint, which has been steadily losing customers to rivals, is scheduled to report quarterly earnings on February 19.

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